all FAQs
With which ID card can I identify myself?
 My ID card is blocked. What can I do?
What is the PIN and where do I get it?
I have forgotten my PIN. How can I reset it?
Where can I find my PUK?
How can I identify myself?
I can’t find the QR code. What do I need to do?
I don’t have an NFC-enabled smartphone. What can I do?
On-site identification
Online identification
Digital signature
Identify and sign on site
ident – identify online
sign – sign digitally
onsite – identify on-site
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