Project: Telecommunications sector

Paperless, fast and customer-oriented mobile phone contracts ​ ​

Always using of the latest technology is not only a good decision when it comes to smartphones. With AUTHADA onsite and sign, you can conclude a contract for a new smartphone with your customers in just a few minutes. GwG-compliant identification and digital contract conclusion in one step! You save time, money and paper!

Designelement Ecke angeschnitten

The challenge:​ Conclude a telephone contract quickly, easily and without paper

Smartphones represent digitisation, speed, dynamics and progress. Despite digitisation in many areas, concluding a mobile phone contract is a time-consuming and complex process for many providers and their customers.

»At last, signing a mobile phone contract is as quick and easy as buying a mobile phone. Thanks to AUTHADA ident, this is possible for our customers.«

digital signature with AUHADA sign

The AUTHADA solution in action

The identification is carried out by an employee of the telecommunications provider. The contract documents are then automatically personalized with AUTHADA onsite and made available to the customer for review. Finally, the qualified electronic signature is produced with AUTHADA sign. It only takes a few minutes to complete the application, because many of the steps are taken over by the system and printing, copying, scanning and archiving, for example, are no longer necessary. Everything digital, compliant with the German Telecommunications Act and wholy efficient! Entirely without paper and without waiting!

Our customer projects: AUTHADA solutions in use

  • comdirect, one of the most established online banks in Germany, has been offering online identification from AUTHADA since 2018. This has made it even easier for customers to open a comdirect account. comdirect was the first direct bank to use AUTHADA ident in the SDK integration version to open a custody account.

  • Making precautionary care simple and accessible to everyone - that is the goal of meine-vorsorgedokumente.de. To ensure that precautionary documents, such as living wills and health care proxies, no longer lie in a drawer, but are always available at any time and any place, the company has been relying on AUTHADA's sign solution since 2022.

  • To open a bank account or a deposit account, banks are required to carry out an identity check to establish a person's identity. Anyone who wants to open an account online must also undergo an online identity check. At BW-Bank, this has been possible since 2020 not only via video identity between 8 a.m. and 10 p.m., but 24/7 thanks to AUTHADA ident and the eID function of the ID card.

Interested? Questions?

Write us or arrange a non-binding consultation.