CUSTOMER PROJECT: OPENING A BANK ACCOUNT ONLINE

Opening a bank account online | BW-Bank

To open a bank account or a deposit account, banks are required to carry out an identity check to establish a person’s identity. Anyone who wants to open an account online must also undergo an online identity check. At BW-Bank, this has been possible since 2020 not only via video identity between 8 a.m. and 10 p.m., but 24/7 thanks to AUTHADA ident and the eID function of the ID card.

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The challenge

Opening a bank account online

Video identification was previously the only alternative for BW-Bank customers to go through the bank’s identification check outside the branch. However, this option does not appeal to all customers, as not everyone wants to show themselves and their ID to a stranger in a video call. In addition, waiting times have to be accepted if many people want to make a video identification at the same time. In addition to these disadvantages for customers, the provision of the Videoident procedure means extensive forecasts for the bank. However, it is difficult to forecast how many people will want to close an account online. This means high costs – both due to bouncing customers who do not complete the verification of identity due to the Videoident procedure, as well as due to the costs for video identification overall.

opening a bank account online

The AUTHADA solution in operation

Opening a bank account online quick & easy

Thanks to AUTHADA ident, customers can also carry out the bank’s legitimation check independently of the “opening hours” of the video identification provider. A video call and communication with another person is no longer necessary. All that is needed for opening opening a bank account online is a smartphone, the ID card and the corresponding PIN. In less than three minutes, the online identification is completed – without any waiting time at all. In addition to the many advantages for customers, BW-Bank has another advantage with AUTHADA ident: the legitimation check using the eID function is half the price of the average videoident procedure. Forecasts for account closings in the future are also no longer necessary.

Legitimationsprüfung bei der BW-Bank

BW-Bank users start their identification here © BW-Bank

Ronald Kuhnt, Product Manager Credit Cards at BW-Bank:

>>We want to make the application processes for our new customers comfortable but also legally compliant and rely on the AUTHADA application. Thanks to the fully digital and case-closing implementation, applications can be decided immediately without any annoying media discontinuity.<<

Customized-Integration of ident

“Customized” variant: Our app & customer website

For the integration of the AUTHADA solution ident, BW-Bank decided on our “Customised” integration variant. Customers start the identification process on the BW-Bank website. Here they are shown a QR code or ident code, which they scan or enter with the AUTHADA app on their smartphone. The identification process is completed in less than one minute! Low effort and individual website design.

Integration Variante Customized

More integration possibilities

Individual and suitable for your needs

AUTHADA offers ident other integration variants for the integration of the identification solution. With the “Easy” variant, customers are redirected from their provider’s website to the AUTHADA identification website and can carry out the identification with the help of this and the AUTHADA app. In the “SDK” variant, our solution is fully integrated into the company’s website and app. AUTHADA’s technical solution runs in the background.

Integration Variante Easy

Integrationsvariante “Easy”

Integration Variante SDK

Integrationsvariante “SDK”

Further customer Projects: AUTHADA solutions in use

  • Vorsorgedokumente gemeinsam unterschreiben. Erwachsene Tochter hilft ihrem Vater am Tablet Vorsorgedokumente auszufüllen.

    Making precautionary care simple and accessible to everyone - that is the goal of meine-vorsorgedokumente.de. To ensure that precautionary documents, such as living wills and health care proxies, no longer lie in a drawer, but are always available at any time and any place, the company has been relying on AUTHADA's sign solution since 2022.

  • comdirect, one of the most established online banks in Germany, has been offering online identification from AUTHADA since 2018. This has made it even easier for customers to open a comdirect account. comdirect was the first direct bank to use AUTHADA ident in the SDK integration version to open a custody account.

  • To open a bank account or a deposit account, banks are required to carry out an identity check to establish a person's identity. Anyone who wants to open an account online must also undergo an online identity check. At BW-Bank, this has been possible since 2020 not only via video identity between 8 a.m. and 10 p.m., but 24/7 thanks to AUTHADA ident and the eID function of the ID card.

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