Frequently asked question
How can I identify myself?
This is how the identification with our app works step by step:
- Scan the QR code on the website of the service provider you want to identify yourself with the AUTHADA app or click on the “start AUTHADA” button when you call up the service provider’s website with a smartphone.
- Now follow the instructions of the app. This includes entering the badge PIN into the app and reading the badge. Hold your ID card to the back of your device for the readout process. (Note: You will find your PIN in your PIN letter, which you received in the post approximately two weeks after applying for your ID card.)
- Then enter the TAN generated in the app on the service provider’s website.