KYC process

AUTHADA onsitedigital KYC process on site

Complete the KYC process in less than 50 percent of the usual time? AUTHADA onsite makes it possible! Your employees capture customer ID data securely and easily with the BSI-certified AUTHADA business app. These are transferred to your system fully automatically and without errors. Thanks to this technology, you save valuable time, allowing your employees to concentrate fully on your customers. In addition, you take a step towards digitalization and save paper and printer costs in terms of sustainability.

AUTHADA onsite - KYC process
AUTHADA onsite - KYC process

And this is how onsite works

Step 1 onsite
Open AUTHADA onsite

Open AUTHADA onsite on your mobile device and follow the instructions in the application.

Step 2 onsite
Capture photos

Use the app to capture your customer’s identity documents.

Step 3 onsite
Read the ID card via NFC/OCR

In the course of this, AUTHADA onsite reads out your customer’s ID data.

Step 4 onsite
Data are transmitted

The photos as well as the data of the ID documents are automatically transferred to your system and archived there.

Perform KYC process digitally in the branch

As fast & easy as no other solution and at the same time that secure! For a digital identification with AUTHADA onsite in a branch are needed:

Identification document

  • Documents with eID function (e.g. German ID card) are read via NFC.
  • Other documents (e.g., numerous ID cards and passports from various countries) are read via OCR.

Mobil device

  • NFC-enabled smartphone or tablet (most popular smartphones).
  • Installed AUTHADA business app on the device (iOS or Android).

Optional: Card reader

  • Necessary for non-NFC compatible devices (e.g. some tablets).
  • Most popular smartphone models have a compatible NFC interface (no card reader required).

Flexible integration – adapted to your needs

Design the KYC process securely & individually as you need it

Whether you want to use our AUTHADA business app and website or integrate the functions of the business app into your app and your website – you decide! We offer both ready-to-use and customized solutions, according to your needs. You can also find more detailed information about our integration options, as well as our product documentation, on our website.

Readout, scanning & archiving – all in one solution

With AUTHADA onsite, several steps in the KYC process can be completed in one single step. After reading the ID document, the data is automatically transferred to your database. Your employees do not have to manually type in the data or scan or copy the documents. If desired, photos of the documents – or of parts of the documents such as the signature – can also be made available. AUTHADA onsite can be fully customized, both technically and visually!

AUTHADA onsite - KYC process
AUTHADA onsite - KYC process

Digital KYC process on site – suitable for any industry

No matter whether you need to identify your customers AMLA compliant for opening a deposit or an account or in terms of the State Gambling Treaty: AUTHADA onsite is the right solution for your digital KYC process. Our business customers come from a wide range of industries and have different requirements. Thanks to our high security standards, the AUTHADA business app can also be used for strictly regulated industries.

Across industries

  • Finance
  • Telecommunications
  • eCommerce 
  • Gaming & Gambling 
  • Insurances
  • eHealth

… and many more

Legally compliant

  • Compliant with the Anti Money Laundering Act (AMLA)
  • Compliant with the German Telecommunications Act (TKG)
  • Compliant with the Regulation on Electronic Identification and Trust Services (eIDAS)
  • Compliant with the General Data Protection Regulation (DSGVO)


  • AUTHADA is “Certified Identification Service Provider” (IDA) by the BSI
  • Server location in Germany
  • Certified according to ISO 27001
  • Verification of the authenticity of identification documents
  • Encrypted data
  • Identity of customers remains protected

Regulatory requirements

At AUTHADA we guarantee the highest level of security and protection for your customers’ data. AUTHADA’s solutions are compatible with numerous regulations and laws and in some cases exceed the legal requirements for security and data protection.

German Money Laundering Act (GwG)

An GwG-compliant identification can be implemented with the help of electronic proof of identity (Section 18 of the German Identity Card Act) and the electronic residence permit (Section 78 (5) of the German Residence Act), in accordance with Section 12 (1) sentence 1 No. 2 GwG. The obligations to preserve records resulting from this identification procedure (as per Section 8 (2) sentence 5) require the “service and card-specific marking”, which we provide with the data for identification.

German Telecommunications Act (TKG)

The electronic proof of identity (eID), the residence permit and the eID card for Union citizens are permissible procedures for the identification of natural persons (e.g. for the activation of SIM cards) according to Section 111 TKG. The retention obligations are analogous to Section 8 (2) sentence 5 GwG.  Accordingly, TKG-compliant identifications can be carried out with AUTHADA ident and onsite, for example, when concluding a mobile phone contract or in the branch when purchasing a SIM card.

German Identity Card Act (PAuswG)

According to Section 18 and Section 18a of the PAuswG (Section 78 (5) of the AufenthG for residence permits and Section 12 of the eIDKG for eID cards for Union citizens), reading the electronic proof of identity (eID) is a reliable process for reading ID card data online and on site. Before the data is read out, it is verified whether the person presenting the eID card is the cardholder. Before the data is read out, it is checked whether the person presenting the ID document is also the cardholder. In the case of on-site reading, this is done by a employee on site; in the case of online identification, it is done with the help of the personal ID PIN.

eIDAS Regulation

The eIDAS Regulation regulates electronic identification and electronic trust services all over Europe. The German eID has already been successfully notified and will be able to be used for identification in the EU in the future. The implementation of the eIDAS Regulation is outlined in the Trust Service Act (VDG). Moreover, as per eIDAS, a remote signature can be initiated via the German eID.

Want to know how other customers have already integrated our solutions?

  • Create digital signature

    Make provisions for emergencies and provide clarity for relatives: This is possible digitally and legally compliant with Afilio. The pension platform offers individuals, couples and families the opportunity to record their wishes in the event of an emergency. Since 2024, the company has relied on AUTHADA's digital signature to ensure that precautionary documents are always available at any time and any place.

  • comdirect, one of the most established online banks in Germany, has been offering online identification from AUTHADA since 2018. This has made it even easier for customers to open a comdirect account. comdirect was the first direct bank to use AUTHADA ident in the SDK integration version to open a custody account.

  • To open a bank account or a deposit account, banks are required to carry out an identity check to establish a person's identity. Anyone who wants to open an account online must also undergo an online identity check. At BW-Bank, this has been possible since 2020 not only via video identity between 8 a.m. and 10 p.m., but 24/7 thanks to AUTHADA ident and the eID function of the ID card.

We aroused your interest?

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