Use Case: Activate prepaid SIM card

Activate prepaid SIM card online

A real benefit for your customers – from the very first minute! After purchasing a SIM card, don’t make your customers wait long to activate it. With AUTHADA ident, customers can carry out the necessary regulatory identification themselves and in less than a minute. All they need is their ID card and a smartphone. They can activate their prepaid sim card in no time at all. Rely on AUTHADA’s solution, simplify processes and increase the satisfaction of your customers! Fast and smooth customer onboarding with ident – including cost reduction, process optimisation and maximum security!

A person sits on the floor using a tablet with one hand while holding a cup in the other. In the foreground, a smartphone, SIM card, SIM ejector tool, and a potted plant are on a wooden surface.

Advantages of AUTHADA

  • Combine digitization, progressiveness and regulation!
  • Adapt your offer to the consumer behaviour of the digital age.
  • Enjoy the fully automated transfer of customer data and documents to your system.
  • Enjoy full freedom and say goodbye to forecasts or personnel planning.
  • Be compliant with the German Telecommunications Act, and at the same time be fully digital.
  • Receive identity data that conforms to the German Telecommunications Act upon request.

And this is how ident works

A simplified illustration of a smartphone with a large circular icon in front showing a hand tapping gesture, representing touch interaction and online identification on a mobile device.

Open AUTHADA ident

Open AUTHADA ident, enter the ident code or scan the QR code.

Illustration of a smartphone with a keypad and password entry field, magnified to show hidden characters as asterisks, representing secure online identification through protected password input.

Enter PIN

Enter the 5 or 6 digit PIN into the app.

A stylized smartphone displays a large purple wireless signal icon, while a translucent ID card overlaps the phone screen, suggesting online identification or wireless access.

Read ID card via NFC

When prompted by the app, hold your ID card up to the NFC interface on your smartphone.

A smartphone icon with a folder symbol on its screen, overlaid by a large purple checkmark inside a circle, representing successful online identification or file approval on a mobile device.

Transfer identity data

Via the chip of your ID card and the interface of your smartphone, the data is transmitted to the service provider.

Interested? Questions?

We are looking forward to your message or a non-binding consultation with you! We would be glad to talk with you individually about your company, your processes and the individualisation options of our solutions.

The solutions for your processes

AUTHADA ident

ident is the solution that allows customers to avoid travelling and offers them a way to identify themselves independent of time and place. With ident, you can slim down the processes in your company and save CO2 by avoiding coasts for mail, transport and travel. 

A person holds an ID card next to a smartphone displaying a verification success message with a green checkmark, demonstrating online identification. The background is a bright office with blurred plants and a wooden table.

AUTHADA sign

Do you connect contract signatures with time-consuming processes, filled files and travelling? Not any more! Thanks to sign, handwritten signatures are no longer necessary – even for official documents. You save paper and printing costs and travelling is not necessary anymore. Reduce your ecological footprint easily! 

A person uses a laptop and smartphone to enter a verification code on the AUTHADA platform, with both devices displaying authentication prompts. A credit card and digital signature process are also visible in the persons hand.

AUTHADA onsite

With onsite, the focus is on people! Save your employees the hassle of copying and scanning and save your customers the waiting time. Thanks to onsite, you reduce the KYC process by 50% of the usual time! Paper in the onboarding process? No longer necessary! 

A person holding a tablet at a white desk views German text and icons related to the KYC process, with an office background featuring a plant, chairs, and a computer monitor.

Our customer projects: AUTHADA solutions in use

  • A man smiles while leaning on a counter as a woman, both wearing glasses, helps him with a smartphone in a brightly lit modern store. Credit cards are on the counter.

    Paperless, fast and customer-oriented mobile phone contracts ​ ​

    Always making use of the latest technology is not only a good decision when it comes to smartphones. With AUTHADA onsite and sign, you can conclude a contract for a new smartphone with your customers in just a few minutes. GwG-compliant identification and digital contract conclusion in one step! You save time, money and paper!

  • A person sits on the floor using a tablet, holding a coffee cup. In the foreground, a smartphone with a SIM card partially inserted and an ejector tool rests on a wooden surface—highlighting potential fraud concerns near a potted plant.

    Unlock SIM cards yourself at any time ​

    Using their ID card and smartphone, the customers of this telecommunications provider identify themselves independently within a few minutes. The newly purchased SIM card is then immediately ready for use. Quick and smooth customer onboarding – with a reduction in costs, process optimization and the greatest degree of security!

Interested? Questions?

Write us or arrange a non-binding consultation.

A person using a smartphone while working on a laptop at a wooden desk, with small potted plants and sunlight in the background.