Projects: Financial sector

Online identification in their own branding​

Customers of this banking institution can open their account without media discontinuity immediately and effortlessly. Impressive in the in the splendour of their own corporate design, the process of online identification can be completed independently using a German identity card, residence permit or eID card for EU citizens. 

Designelement Ecke angeschnitten

The challenge:​ to make it simpler to open a securities account at any time

Previously, this company only offered its customers the option of video identification. This meant high costs for the company itself, and appointments, waiting times and cumbersome processes for customers. In particular, the obstacle of having to appear in front of the camera or a video agent ensured that many potential customers cancelled their account or loan applications. 

»More flexibility for our customers and an uncomplicated identification process – we are pleased that we can offer this to our customers. Everything in our own corporate design. The perfect solution for us and our customers!«

Online identification with ident

The AUTHADA solution in action

​The software Development Kit (SDK) of AUTHADA ident has been fully integrated into the company’s app. Users have a seamless customer experience that enables them to apply for different products smoothly, quickly and reliably. In the app, customers can decide for themselves which identification method they want to use.AUTHADA ident promises maximum flexibility, the highest degree of integrity, anonymity and data security and, above all, speed. The number of customer transactions grew steadily thanks to the offer of two identification processes at the same time, while the costs of identification simultaneously decreased. The reason for the cost savings: online identification costs are half those of video authentication. A clear advantage for both sides!

Our customer projects: AUTHADA solutions in use

  • Make provisions for emergencies and provide clarity for relatives: This is possible digitally and legally compliant with Afilio. The pension platform offers individuals, couples and families the opportunity to record their wishes in the event of an emergency. Since 2024, the company has relied on AUTHADA's digital signature to ensure that precautionary documents are always available at any time and any place.

  • comdirect, one of the most established online banks in Germany, has been offering online identification from AUTHADA since 2018. This has made it even easier for customers to open a comdirect account. comdirect was the first direct bank to use AUTHADA ident in the SDK integration version to open a custody account.

  • To open a bank account or a deposit account, banks are required to carry out an identity check to establish a person's identity. Anyone who wants to open an account online must also undergo an online identity check. At BW-Bank, this has been possible since 2020 not only via video identity between 8 a.m. and 10 p.m., but 24/7 thanks to AUTHADA ident and the eID function of the ID card.

Interested? Questions?

Write us or arrange a non-binding consultation.