Projects: Financial sector

Flexible securities account opening thanks to the eID process​

In addition to video identification, this financial service provider also offers its customers AUTHADA ident as an option for identification using an ID card and the NFC interface of the mobile phone. This is in line with the consumer behaviour of our digital age, in which customers are used to performing their transactions independently, on the go and 24/7. Digital, legally compliant and easy!

Designelement Ecke angeschnitten

The challenge:​ to make it simpler to open a securities account at any time

To open a securities account, customers of this financial services provider previously only had the option of video identification. Not everyone is keen on video identification, as they need to make an appointment, talk to someone on the phone, and appear “on camera”. In addition, customers have to contend with waiting times during peak times. For the financial services provider, working with a video identifier meant extensive forecasts, with estimates for applications for the following month being difficult to make, as well as incurring high costs and great effort.  

Legitimationsprüfung jederzeit & überall

»Even faster and easier to set up your own securities account; thanks to AUTHADA ident, this is no problem for our customers.«

Online identification with ident

The AUTHADA solution in action

Thanks to the integration of AUTHADA ident, customers can now choose which identification method is right for them and which one they would like to use. When performing identification using AUTHADA and eID, customers can confirm their identity and complete the application within a very short time. They enjoy complete freedom in that they do not need to make an appointment or make a video call to verify their identity. For the financial services provider, using online identification means expanding their offer to 24/7, maximum scalability and significantlylower costs. With this identification method, the costs are reduced by half and cumbersome processes, such as forecasts for the next few months, are no longer necessary.

»Our customers are digital and not only want to manage their securities account, but also open it in that way. We are pleased that we can meet this need, thanks to AUTHADA ident.«

Our customer projects: AUTHADA solutions in use

  • Making precautionary care simple and accessible to everyone - that is the goal of To ensure that precautionary documents, such as living wills and health care proxies, no longer lie in a drawer, but are always available at any time and any place, the company has been relying on AUTHADA's sign solution since 2022.

  • To open a bank account or a deposit account, banks are required to carry out an identity check to establish a person's identity. Anyone who wants to open an account online must also undergo an online identity check. At BW-Bank, this has been possible since 2020 not only via video identity between 8 a.m. and 10 p.m., but 24/7 thanks to AUTHADA ident and the eID function of the ID card.

  • The management of a portfolio can be kept very low thanks to a digital asset manager like VisualVest. However, in order to make not only the management of a portfolio but also the opening of a portfolio as simple as possible, VisualVest 2020 has opted for the ident solution from AUTHADA. Building up assets can be this simple and progressive!

Interested? Questions?

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