Projects: Financial sector
Flexible securities account opening thanks to the eID process
In addition to video identification, this financial service provider also offers its customers AUTHADA ident as an option for identification using an ID card and the NFC interface of the mobile phone. This is in line with the consumer behaviour of our digital age, in which customers are used to performing their transactions independently, on the go and 24/7. Digital, legally compliant and easy!
The challenge: to make it simpler to open a securities account at any time
To open a securities account, customers of this financial services provider previously only had the option of video identification. Not everyone is keen on video identification, as they need to make an appointment, talk to someone on the phone, and appear “on camera”. In addition, customers have to contend with waiting times during peak times. For the financial services provider, working with a video identifier meant extensive forecasts, with estimates for applications for the following month being difficult to make, as well as incurring high costs and great effort.
»Even faster and easier to set up your own securities account; thanks to AUTHADA ident, this is no problem for our customers.«
The AUTHADA solution in action
Thanks to the integration of AUTHADA ident, customers can now choose which identification method is right for them and which one they would like to use. When performing identification using AUTHADA and eID, customers can confirm their identity and complete the application within a very short time. They enjoy complete freedom in that they do not need to make an appointment or make a video call to verify their identity. For the financial services provider, using online identification means expanding their offer to 24/7, maximum scalability and significantlylower costs. With this identification method, the costs are reduced by half and cumbersome processes, such as forecasts for the next few months, are no longer necessary.
»Our customers are digital and not only want to manage their securities account, but also open it in that way. We are pleased that we can meet this need, thanks to AUTHADA ident.«
Our customer projects: AUTHADA solutions in use
Make provisions for emergencies and provide clarity for relatives: This is possible digitally and legally compliant with Afilio. The pension platform offers individuals, couples and families the opportunity to record their wishes in the event of an emergency. Since 2024, the company has relied on AUTHADA's digital signature to ensure that precautionary documents are always available at any time and any place.
comdirect, one of the most established online banks in Germany, has been offering online identification from AUTHADA since 2018. This has made it even easier for customers to open a comdirect account. comdirect was the first direct bank to use AUTHADA ident in the SDK integration version to open a custody account.
To open a bank account or a deposit account, banks are required to carry out an identity check to establish a person's identity. Anyone who wants to open an account online must also undergo an online identity check. At BW-Bank, this has been possible since 2020 not only via video identity between 8 a.m. and 10 p.m., but 24/7 thanks to AUTHADA ident and the eID function of the ID card.
