Telecommunications sector

KYC process in 3 minutes – online or at the POS

Let your customers decide when and where to do business with you. From online identification to contract signing and fully automated customer onboarding at the POS: we have the solution for your application. Process optimizing, secure, sustainable and of course compliant with telecommunications legislation!

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Optimize your processes! Create new possibilities!

More growth

  • Make your services available 24/7.
  • Be reachable from anywhere.
  • Grow beyond borders thanks to digital offers.

More efficiency

  • Provide application processes with no media discontinuity.
  • Cut the KYC process in half.
  • Increase your data quality through automated transfer to your system.

More security

  • Have the authenticity of ID documents reliably verified.
  • Reduce fraud rates in your company.
  • Comply with regulatory requirements.

The solutions for your processes

AUTHADA ident

Identification that isn’t dependent on time or physical presence on-site? ident makes it possible! Verification of authenticity and compliance with the GwG & other regulatory requirements! Do everything in your corporate design with SDK or conveniently use our existing app – you decide!

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AUTHADA_sign die Signatur-Lösung

AUTHADA sign

The qualified electronic signature (QES) replaces a handwritten signature! Your customers can now conclude contracts in a single process. Digital, secure & legally compliant, it takes just a few minutes, whether at your POS or remotely. Maximum flexibility and the greatest level of security!

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AUTHADA_sign

AUTHADA onsite

Customer onboarding at POS in under 5 minutes? No problem! With onsite you automatically transfer the data of all ID documents to your system. This way you avoid mistakes, while saving paper and effort. You are now left with more time for that which really matters: your customers.

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AUTHADA_onsite

Interested? Questions?

We are looking forward to your message or a non-binding consultation with you! We would be glad to talk with you individually about your company, your processes and the individualisation options of our solutions.

Get an individual advice

Regulatory requirements

At AUTHADA we guarantee the highest level of security and protection for your customers’ data. AUTHADA’s solutions are compatible with numerous regulations and laws and in some cases exceed the legal requirements for security and data protection.

The electronic proof of identity (eID), the residence permit and the eID card for Union citizens are permissible procedures for the identification of natural persons (e.g. for the activation of SIM cards) according to Section 111 TKG. The retention obligations are analogous to Section 8 (2) sentence 5 GwG.  Accordingly, TKG-compliant identifications can be carried out with AUTHADA ident and onsite, for example, when concluding a mobile phone contract or in the branch when purchasing a SIM card.

According to Section 18 and Section 18a of the PAuswG (Section 78 (5) of the AufenthG for residence permits and Section 12 of the eIDKG for eID cards for Union citizens), reading the electronic proof of identity (eID) is a reliable process for reading ID card data online and on site. Before the data is read out, it is verified whether the person presenting the eID card is the cardholder. Before the data is read out, it is checked whether the person presenting the ID document is also the cardholder. In the case of on-site reading, this is done by a employee on site; in the case of online identification, it is done with the help of the personal ID PIN.

The eIDAS Regulation regulates electronic identification and electronic trust services all over Europe. The German eID has already been successfully notified and will be able to be used for identification in the EU in the future. The implementation of the eIDAS Regulation is outlined in the Trust Service Act (VDG). Moreover, as per eIDAS, a remote signature can be initiated via the German eID.

Our solutions in action

  • Always making use of the latest technology is not only a good decision when it comes to smartphones. With AUTHADA onsite and sign, you can conclude a contract for a new smartphone with your customers in just a few minutes. GwG-compliant identification and digital contract conclusion in one step! You save time, money and paper!

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  • Using their ID card and smartphone, the customers of this telecommunications provider identify themselves independently within a few minutes. The newly purchased SIM card is then immediately ready for use. Quick and smooth customer onboarding – with a reduction in costs, process optimization and the greatest degree of security!

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  • Customers of this banking institution can open their account without media discontinuity immediately and effortlessly. Impressive in the in the splendour of their own corporate design, the process of online identification can be completed independently using a German identity card, residence permit or eID card for EU citizens. 

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Interested? Questions?

Write us or arrange a non-binding consultation.

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