Telecommunications sector
KYC process in 3 minutes – online or at the POS
Let your customers decide when and where to do business with you. From online identification to contract signing and fully automated customer onboarding at the POS: we have the solution for your application. Process optimizing, secure, sustainable and of course compliant with telecommunications legislation!
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Optimize your processes! Create new possibilities!
More growth
- Make your services available 24/7.
- Be reachable from anywhere.
- Grow beyond borders thanks to digital offers.
More efficiency
- Provide application processes with no media discontinuity.
- Cut the KYC process in half.
- Increase your data quality through automated transfer to your system.
More security
- Have the authenticity of ID documents reliably verified.
- Reduce fraud rates in your company.
- Comply with regulatory requirements.
The solutions for your processes
AUTHADA sign
Do you connect contract signatures with time-consuming processes, filled files and travelling? Not any more! Thanks to sign, handwritten signatures are no longer necessary – even for official documents. You save paper and printing costs and travelling is not necessary anymore. Reduce your ecological footprint easily!
Regulatory requirements
At AUTHADA we guarantee the highest level of security and protection for your customers’ data. AUTHADA’s solutions are compatible with numerous regulations and laws and in some cases exceed the legal requirements for security and data protection.
The electronic proof of identity (eID), the residence permit and the eID card for Union citizens are permissible procedures for the identification of natural persons (e.g. for the activation of SIM cards) according to Section 111 TKG. The retention obligations are analogous to Section 8 (2) sentence 5 GwG. Accordingly, TKG-compliant identifications can be carried out with AUTHADA ident and onsite, for example, when concluding a mobile phone contract or in the branch when purchasing a SIM card.
According to Section 18 and Section 18a of the PAuswG (Section 78 (5) of the AufenthG for residence permits and Section 12 of the eIDKG for eID cards for Union citizens), reading the electronic proof of identity (eID) is a reliable process for reading ID card data online and on site. Before the data is read out, it is verified whether the person presenting the eID card is the cardholder. Before the data is read out, it is checked whether the person presenting the ID document is also the cardholder. In the case of on-site reading, this is done by a employee on site; in the case of online identification, it is done with the help of the personal ID PIN.
The eIDAS Regulation regulates electronic identification and electronic trust services all over Europe. The German eID has already been successfully notified and will be able to be used for identification in the EU in the future. The implementation of the eIDAS Regulation is outlined in the Trust Service Act (VDG). Moreover, as per eIDAS, a remote signature can be initiated via the German eID.
Our customer projects: AUTHADA solutions in the telecommunications industry
Instead of almost 10 work steps, AUTHADA onsite means only a few steps are required at this large bank. Thanks to AUTHADA onsite, employees can now identify their customers at the POS in less than half the usual time. Reliable, legally compliant, GwG-compliant and digital, leaving more time for advising the customer.